Shipping policy

📦 Shipping Policy

Thank you for shopping with us! We are committed to delivering your order quickly, safely, and efficiently.

🚚 Shipping Locations

We currently ship across Oman and selected GCC regions. If your location is not listed at checkout, please contact us before placing your order.


⏳ Order Processing Time

  • All orders are processed within 24–48 hours after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive a confirmation message once your order has been shipped.


🕒 Estimated Delivery Time

  • Major Cities: 1–3 business days

  • Remote Areas: 2–5 business days

Delivery times may vary depending on your location and courier service availability.


💰 Shipping Charges

  • Shipping fees are calculated at checkout.

  • We may offer Free Shipping on selected promotions or minimum order amounts.


📦 Order Tracking

Once your order is shipped, you will receive a tracking number (if available) via SMS or email so you can monitor your delivery status.


❗ Delays

While we aim to deliver on time, delays may occur due to:

  • High order volumes

  • Weather conditions

  • Public holidays

  • Courier service issues

We appreciate your patience and understanding.


📍 Incorrect Address

Please ensure your shipping details are correct. We are not responsible for delays or failed deliveries due to incorrect information provided by the customer.


📞 Need Help?

If you have any questions about your shipment, feel free to contact our support team. We are always happy to assist you!