Shipping policy
📦 Shipping Policy
Thank you for shopping with us! We are committed to delivering your order quickly, safely, and efficiently.
🚚 Shipping Locations
We currently ship across Oman and selected GCC regions. If your location is not listed at checkout, please contact us before placing your order.
⏳ Order Processing Time
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All orders are processed within 24–48 hours after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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You will receive a confirmation message once your order has been shipped.
🕒 Estimated Delivery Time
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Major Cities: 1–3 business days
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Remote Areas: 2–5 business days
Delivery times may vary depending on your location and courier service availability.
💰 Shipping Charges
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Shipping fees are calculated at checkout.
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We may offer Free Shipping on selected promotions or minimum order amounts.
📦 Order Tracking
Once your order is shipped, you will receive a tracking number (if available) via SMS or email so you can monitor your delivery status.
❗ Delays
While we aim to deliver on time, delays may occur due to:
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High order volumes
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Weather conditions
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Public holidays
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Courier service issues
We appreciate your patience and understanding.
📍 Incorrect Address
Please ensure your shipping details are correct. We are not responsible for delays or failed deliveries due to incorrect information provided by the customer.
📞 Need Help?
If you have any questions about your shipment, feel free to contact our support team. We are always happy to assist you!